Postmortem -
Read details
Feb 25, 17:57 UTC
Resolved -
The DNS issue affecting cloud.zenml.io, cloudapi.zenml.io, and workspaces has been resolved. Due to DNS propagation, some regions may take longer to fully restore. If you are still experiencing connectivity issues, please try flushing your local DNS cache and retrying. If the problem persists, reach out to hello@zenml.io. A full post-mortem will follow.
Feb 25, 17:07 UTC
Monitoring -
A fix has been implemented on the DNS side and is currently propagating. Access to cloud.zenml.io, cloudapi.zenml.io, and workspaces should be gradually restoring. We are monitoring the rollout to ensure full recovery. If you continue to experience issues, please try clearing your DNS cache and retrying.
Feb 25, 17:01 UTC
Identified -
The issue has been identified and a fix is being implemented
Feb 25, 16:56 UTC
Update -
We are continuing to investigate this issue.
Feb 25, 16:53 UTC
Update -
We are continuing to investigate this issue.
Feb 25, 16:51 UTC
Investigating -
We are currently investigating DNS issues affecting cloud.zenml.io. Users may experience timeouts or inability to reach ZenML Pro services. Our team is actively working to identify and resolve the root cause. We will provide updates as more information becomes available.
Feb 25, 16:47 UTC